Existing customers

We appreciate that your pets are an extended part of your family and in the event that your pets require veterinary treatment, this can be a distressing time for everyone concerned. At NCI Vetcover, we understand the importance of dealing with claims quickly and efficiently; where possible, our policy is to settle all pet claims within 5-10 working days.

Claim forms

In the event you need to make a claim, you can simply download the claim form you need from the options below:

Alternatively, please contact our Claims Department and request a claim form to be either emailed or posted to you

Policy documents


We recommend that you read your policy documentation in full. It’s vital that you are clear about what cover we are providing and you may have some questions after reading it.